Understanding The Types Of Workplace Communication And Its Significance


It is a well-known fact that effective communication at the workplace plays an important role in ensuring the success of a business. Whether the communication is carried out between the management and the employees or between different levels of employees itself, or even between the employees and the customers, doing it in the right manner is essential for building a relationship of mutual trust and understanding. Poor communication tends to breed distrust and also impacts the level of understanding and coordination between the members of the workforce as well as the different divisions an organization as well as alienating potential talent. That is why the companies offering services of staffing in Israel stress on having an effective communication system within their client organizations.

Significance Of Effective Workplace Communication
Communication serves two extremely important purposes within a business organization. The first of these is to broadcast the requisite information that might be essential for different employees for getting things done and building strong workplace relationships. Secondly, effective communication helps in enhancing the overall productivity of the organization through the smooth performance of tasks and minimizing any chances if misunderstanding and miscommunications. Most importantly, people tend to feel a greater sense of job satisfaction while working in organizations that have an open and effective communication system. This naturally impacts the retention rates of the organizations besides improving its employability brand value.

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Types Of Workplace Communication

Even though workplace communication is mostly categorized into two main types, the leading recruitment agencies in Israel believe it to be of four types. Each of these four types is described in brief as follows.

Vertical Communication: This is the type of communication that mostly takes place between business leaders and their assistants. A healthy vertical communication makes it possible for the managers to convey the business goals, target policies, and procedures for the same, to their subordinates in the most appropriate and effective manner. At the same time, it helps them to gain a better understanding of the worries that might be hampering the efficiency of these subordinates.
Horizontal Communication: Horizontal communication is the one that takes place between employees operating at the same level within an organization. It helps in establishing strong and healthy relationships between peers by making it easier for them to share their feelings and emotions with each other. It also helps in establishing a deep sense of team spirit and unity, which is one of the key requirements for the success of a business.

Bottom-Up Communication: As the name suggests, this is the type of communication that takes place between the employees and the management. According to the top PEO in Israel professionals, this is the most important yet most overlooked type of workplace communication. It helps the management to gain valuable insights about employee needs, values,  skills, and competence. 

Top-Down Communication: Even though top-down communication is often considered to be the same as horizontal communication, there is a major difference between the two. Top-down communication is more about making the employees aware of the availability and support of the management for the various workplace services and programs. It helps in establishing a strong link between the management and the employees.

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