Learning About The Factors That Impact Workplace Communication

One of the key aspects that help in creating a positive workplace environment is effective communication across all levels of employees. In fact, the lack of effective communication has emerged as one of the key reasons responsible for an increase in absenteeism and employee turnover rates within an organization. Communication flow not only makes it possible for the employees to express their ideas and opinions but also makes them feel protected. The fact that the best employment agencies in Israel stress on the importance of improving the communication flow within their client organizations, reflects the significance of this vital workplace aspect.

However, in order for businesses to ensure effective communication within their organizations, it is first important to gain a better understanding of the factors that influence workplace communication. The most important of these factors are discussed as follows.

 

Method Of Communication

The methods of communication used within a workplace are of utmost importance as they define the overall engagement level of the employees. It is important for business managers to understand that different people process information in different ways. So, using different methods of communication, such as person-to-person dialogue, different digital communication formats and even group discussions and meetings can improve information flow. The focus should be on ensuring smooth flow of information horizontally and vertically and in both directions. The managers should also develop a habit of communicating with their subordinates using simple and clear words to avoid any miscommunication.

 

Content Of Communication

The content of workplace communication is as important as the method used to pass on the information. The content should preferably be extensively detailed eliminating any scope of wrong information being conveyed unintentionally. It is also important to pay attention to the language and tone of the content, especially when it is delivered in written form. The managers should take care to avoid using too many technical words or business jargon while passing information to their juniors. Rather they should focus on using words and phrases that the recipients find easy to comprehend. Most importantly, the managers should try to use a more friendly and informal tone while generally communicating with their subordinates.

 

Frequency Of Communication

The frequency at which communication is carried out in a workplace generally depends on the position and level of the participants within the organization. However, most employment services Israel recommend a greater frequency of communication not only between employees working at same levels but also those placed lower and higher in the organizational hierarchy. This helps in eliminating any hindrance that the junior level employees might feel about sharing vital information with their seniors. In addition, frequent communication with their subordinates makes it easier for the managers to understand their needs and expectations. This can in turn prove critical for enhancing the overall performance of the employees.

Use Of Proper Communication Skills

Proper communication skills form an integral part of effective workplace communication. This essentially means using the right body language, presenting the information in the most appropriate manner and even having good listening abilities. All these aspects contribute towards the proper assimilation of the information by the participants.